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Our fundraising promise and Gift Aid

Below you will find information about our membership of the Fundraising Standards Board (FRSB) self-regulatory scheme, as well as details of how you can Gift Aid any donation you make to Terrence Higgins Trust.

  1. Our fundraising standards
  2. Gift Aid your donation

Our fundraising standards

Fundraising regulator 

As members of the scheme, we follow the Fundraising Regulator's Code of Fundraising Practice and comply with the key principles embodied in the Codes and in this promise,

We are committed to high standards

  • We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with the Codes and with this Promise
  • We comply with the law including those that apply to data protection, health and safety and the environment

We are honest and open

  • We tell the truth and do not exaggerate
  • We do what we say we are going to do
  • We answer all reasonable questions about our fundraising activities and costs. Please contact us, visit our website or see our Annual Report if you require further details

We are clear

  • We are clear about who we are, what we do and how your gift is used
  • Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive
  • We give a clear explanation of how you can make a gift and amend a regular commitment

We are respectful

  • We respect the rights, dignities and privacy of our supporters and beneficiaries
  • We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision
  • If you tell us that you don’t want us to contact you in a particular way we will not do so

We are fair and reasonable

  • We take care not to use any images or words that cause unjustifiable distress or offence
  • We take care not to cause unreasonable nuisance or disruption

We are accountable

  • If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint
  • We have a complaints procedure, a copy of which is available on request. If we cannot resolve your complaint, we accept the authority of the Fundraising Regulator to make a final adjudication

Gift Aid your donation

Giftaid It

Gift Aid is a scheme run by the Government which allows charities to claim back the basic rate of tax on any donation or sponsorships made by UK taxpayers.

The basics

If you are a UK taxpayer and sign up for the Gift Aid scheme, Terrence Higgins Trust can claim back 25p from the Government for every £1 you donate. This means that if you were to donate £10, the value of your gift would rise to £12.50 at no extra cost to you!

You only have to complete a Gift Aid form once, and we will be able to claim the tax back on all of your future donations until you cancel your declaration. We can even claim back the tax on any donations that you have made to us in the last four years.

It’s quick and easy to sign up to Gift Aid, and is a valuable source of income to us.

What do we need?

In order to claim Gift Aid on your donations we need:

  • your full name, including your first name or initial
  • your full address, including your postcode
  • a dated declaration which confirms that you are a UK taxpayer - this will normally be a tick box.

What if my circumstances change?

If any of your details change at any time, or you stop paying tax, you need to notify us so that we can amend our records.

You can either notify us in writing at:

Terrence Higgins Trust
314-320 Gray's Inn Road
London WC1X 8DP

or contact:

Phone: 020 7812 1612
Email: donations@tht.org.uk


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