We offer a range of services throughout England, Scotland and Wales – many of them tailored to suit the varied needs of our diverse communities.

Need help now?

Are you worried about some aspect of HIV? We can help you address those concerns here and now, and make them more manageable. You don’t have to cope on your own!

By phone

Call us on 0808 802 1221 from 10 till 10 weekdays and from 12 till 6 weekends.

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By email

You can email us at any time - whether from your own account, or anonymously via Sex Facts.

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By post

Write to us about your concerns and questions.

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Outside hours

If you're in an urgent situation and need help when we're not open there's people who can help.

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Bringing THT to you - wherever you are.

THT Direct is here to give you support, advice and information when you need it and in a way that suits you.

Our advisers can provide emotional support if you are worried about your sexual health or have concerns about living with HIV. We can help you access services local to you across the UK, whether provided by us or by someone else.

We can also help you if you’ve got concerns about:

Our Christmas opening hours:

Friday 23rd 10-6pm
Saturday  24th 12-4pm
Sunday 25th Closed
Monday 26th Closed
Tuesday 27th 12-4pm
Wednesday 28th 10-4pm
Thursday 29th 10-4pm
Friday 30th 10-4pm
Satuday 31st 12-4pm
Sunday 1st Closed
Monday 2nd Closed
Tuesday 3rd  10-6pm

Focusing on your needs

The important thing to remember is that we focus on your needs.

THT Direct is a service where you can explore what matters to you and reach your own decisions. We’re not here to tell you what to do, but will give you support and discuss options so you can make an informed choice.