Sometimes it's hard to adjust emotionally to living with HIV. If you're struggling why not talk to a qualified counsellor in a secure and confidential chat room?
Online counselling is a convenient way of exploring personal issues that concern you wherever you are in the UK. You will need to feel reasonably comfortable using a computer and be aware that sometimes technology can present its own problems!
Counselling can work well but sometimes there’s no substitute for talking to someone. You can contact THT Direct for information, support and advice about HIV and sexual health. If you are feeling suicidal or you are experiencing an immediate crisis, please seek help straight away. The Samaritans offer a 24-hour phone and web service (08457 90 90 90). Online counselling is not a crisis service.
Online counselling takes place via live instant messaging (typing), video chat, or audio chat in a secure and encrypted environment.
The sessions last for up to 50 minutes and normally take place weekly at a time you’ve picked from your Trainer's available slots. After each session we ask you to fill an evaluation as to how it went – we need this information to fund the service.
You can find out how Terrence Higgins Trust protects your privacy and confidentiality in general on our Privacy page. What you talk about in your sessions is treated as confidential. Your details will not be passed on to anyone outside Terrence Higgins Trust without your permission. There are only a few circumstances when we would consider breaching confidentiality: if you are in danger of hurting yourself or others, or if we’re legally required to do so. We can give you some advice on how you can make your privacy more secure on your computer too.
Your electronic communications in Online counselling may be recorded. We use the data you provide specifically to deliver the service. The data we hold is routinely deleted after 12 months. Data is stored in an encrypted, secure server which is password protected. It’s important that you read the information on this page before you apply – as well as our terms and conditions for the service.
First you need to register for online counselling. This gives you the chance to tell us why you need Online counselling and gives us the opportunity to work out how we can help you.
Your counsellor will then email you to talk about next steps.
How this website can help you
Register now
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