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Benefits and HIV

Mother and children

There have been a lot of changes to benefits in recent years, particularly with the recently proposed welfare reforms of the Welfare Reform and Work Bill 2015-16.

If you are living with HIV and want to find out if you might be eligible for any benefits, you can contact our team of advisers through THT Direct on 0808 802 1221, email our online advisers for ad hoc benefits advice or register for ongoing online advice via Skype, WhatsApp or email.

We can assist you with your applications and with any reviews or appeals.

General Advice:

  • When applying for benefits or making a change to an existing claim, it is best to seek advice beforehand.
  • You should also keep copies of all correspondence with the Department for Work and Pensions (DWP).
  • Open and answer all letters from the DWP/JobCentre immediately, or as soon as possible. A lot of people lose entitlement because they can’t face dealing with the bureaucracy; there are people who can help you with this.
  • Always ask for a mandatory reconsideration or appeal if a decision is unfair or based on incorrect information. Many people win a better decision on review or appeal because many initial decisions are poorly informed. Make sure you appeal within the deadline given, usually within 28 days of the decision.
  • If your doctor is likely to be asked to give a report on your health, it is a good idea to discuss this with them in advance.
  • Keeping a diary of how your health impacts on your daily life will help you to respond to the questions asked in benefits assessments, especially if you find the impact of HIV changes from day-to-day or week-to-week.
  • Always check that any information you are using is up-to-date because the rules on benefits change quickly.

I'm living with HIV - which benefits am I eligible for?

It is important to understand that living with HIV does not automatically make you eligible for any benefits.

Each benefit has its own criteria for eligibility.

Terrence Higgins Trust advisers can help you to establish whether or not you may be eligible for a particular benefit. Contact THT Direct on 0808 802 1221, email our advisers or register for online advice sessions via Skype, WhatsApp or email.



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  • Is there anyone who can help without the stigma of being GAY, LIVING WITH HIV,DEPRESSION,EMPLOYMENT LAW,ENCAPHILTUS and you dont have to keep repeating and repeating and repeating yourself the same old story over and over again. Is there community support that at least understands all of the above and realsizes that all of the above and more causes the person even further into a depression even to idealist tendancies and could push people over the edge and this automated machine in itself is annoying to people who are dealing with the above because maybe just maybe a person behind the voice can understand but a machine is just progranmmed.

    Posted 13:15 Mon 16 Jul 2012
  • You can contact THT Direct on 0808 802 1221 to speak to someone about getting advice and support. Depending on where you are in the country, we may be able to see you at one of our offices - if you're not near one of our centres, the online support is also available.
    The Community Forums (in the My Account section) provide a space for people with HIV to share their experience and solutions as well, which might be useful, as you'll be speaking directly to others who may have had the same or similar issues.

    Posted 12:15 Tue 17 Jul 2012
  • hello i had hiv and my cd4 is only 68 (7%) and the DWP from ESA said i not ill that was from a of healthcare professionals. she said i was not ill and i went to Court and the Doctor their siad i not ill. so do this mean i can stop my drugs and have. and have unprotected sex. as now the government healthcare professionals / their Doctor`s say i not ill ?????

    Posted 17:38 Tue 03 May 2016
  • Is there anyone who can help without the stigma of being GAY, LIVING WITH HIV,DEPRESSION,EMPLOYMENT LAW,ENCAPHILTUS and you dont have to keep repeating and repeating and repeating yourself the same old story over and over again

    nothings changed it's still the same story in 2017

    Posted 14:49 Sun 15 Jan 2017
  • Hallo there,

    I would like to know, what kind of benefits I can have as a HIV positiv and Lebertransplantation Cliente.

    Im Germany Citizen how just move to um and work as Heathcare Assistent.

    The benefits that I’m asking is for Exempel to rent a „ flat „ not a room, if a can have help for the government like in German and for the transportation as well.

    Will be very happy hear from iyn


    Posted 09:16 Tue 19 Dec 2017

The Information Standard: Certified member

This article was last reviewed on 31/7/2015 by Anna Peters

Date due for the next review: 31/1/2018

Content Author: Gillian Arrindell

Current Owner: D. Anyanwu

More information:

What Benefits Can I Get?, Citizen's Advice

Password-protected resource: Advisernet's Guide to benefits