If you’re currently renting the property where you live, your landlord has to provide you a certain standard of living by law. If you believe your house or flat needs repair or if you think your landlord isn’t living up to their responsibilities, we can advise you on what to do next.
Here’s what you should know:
A tenancy agreement can be made up of any or all of the following:
The difference between a tenancy and a license is important as tenants usually have more rights than licensees. You should know which agreement you have in order to know your rights.
What does a tenancy provide?
What does a license provide?
If your landlord (or a letting agency acting on a landlord’s behalf) takes a security deposit for your property, they must pay it into a tenancy deposit protection scheme.
A deposit is usually made when you sign a tenancy agreement and the landlord must pay it into a tenancy deposit protection scheme within 30 days of receiving it.
Your landlord has an ongoing obligation to carry out and maintain a basic standard of repair on your property (established by Section 11 of the Landlord and Tenant Act 1985).
This means maintaining the structure and exterior of your property if it has been damaged, including:
All your property’s installations should also be maintained, including:
Rented accommodation can vary hugely in quality. Some property might have conditions which could make you ill, such as damp and condensation.
Although these things wouldn't be covered by disrepair regulations, they may be 'deemed to be prejudicial to health'.
Similarly, it could be that your neighbours' behaviour is a nuisance and is affecting the quality of your life: perhaps they are being noisy or allowing water to leak into your flat.
You don't have to live like this. In all of these cases the law has a system in place to try to help when this happens and a procedure you can follow.
If you experience any of these issues you can contact the Environmental Health Officers at your local council to get them to investigate.
If you live in a Local Authority or housing association property you may contact your housing officer to raise these issues with. Where the Local Authority identifies a statutory nuisance, they must serve an 'abatement notice' on the person responsible for the nuisance and set a time limit for completion, which means a time by which they must stop/rectify the situation.
You can find your Local Authority at Find your local council.
We work with a panel of solicitors, so if you think your landlord is treating you differently because of your HIV status, contact one of our online advisors or call our free helpline THT Direct and we’ll put you in touch with someone who can help.
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This article was last reviewed on
by C. Berry
Date due for the next review: 31/3/2015
Content Author: J. Font
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