3 Park Terrace
Manor Road
United Kingdom


Our staff are currently working away from the office owing to the COVID-19 pandemic. However, all our services are available through phone, email and Zoom. The office phone is open 10am to 5pm.

We provide a range of services available to anyone who lives in the Luton area.

We also offer our new Identity service, offering safety, health and wellbeing support for the LGBTQ community. 

Support for people living with HIV


We offer the following support services:

  • Advice on telling people about your HIV status.
  • Information for newly diagnosed people.
  • Access to a hardship fund.
  • Support getting back to work.
  • Finance and benefits advice.

HIV & Me


HIV & Me is a social group for people living with HIV in Luton. It's an opportunity to meet other people living with HIV, socialise, learn new skills and share ideas. Whether you’ve been living with HIV for 30 years or three weeks, this is your space.

For some people, living with HIV can possibly present new health and social challenges. This group is a safe space to share your experiences, ask for peer support and have fun together.

We’ll be meeting on the 4th Tuesday of the month, 6-7:30pm on Zoom, so you can meet everyone in the comfort of your own home.

Register for HIV & Me

Email [email protected] or call us on 01582 349 373 if you have any questions.

HIV testing


We offer rapid finger-prick tests for HIV, with results available in 20 minutes.

This service will resume from Tuesday 10 November 2020 and run 6-8:30pm on the 2nd and 4th Tuesday of each month. These tests are available via booked appointment only. Please telephone 01582 349 373 to make an appointment.

The office has been assessed as COVID-19 secure and you'll be asked to adhere to our infection control measures; these include wearing a mask or face covering at all times. A member of the team will talk to you about this when you book your appointment.

Sexual health information and advice


We supply a range of sexual health information and advice, including:

  • PrEP: HIV prevention medication taken by someone who is HIV negative. We can cover how and where to access, dosing options and additional tests you might need to take.
  • PEP: HIV prevention medication taken within 72 hours after someone has been exposed to HIV. We can cover how and where to access it.
  • U=U: HIV medication taken by someone who is positive to prevent HIV being passed on.
  • STIs: symptoms, testing and treatment.
  • Chemsex.
  • Drug and alcohol use.
  • Talking to partners about the type of sex you want and how to assert your boundaries.
  • Navigating hook-up apps.

Sexual health and wellbeing workshops


Passion Zone is our monthly series of sexual health and wellbeing workshops. We’ll cover a range of topics from healthy relationships and self-pleasure through to HIV prevention with medication (PrEP and U=U).

These confidential spaces are a chance to share experiences, ask questions and learn new ways to feel in control of your sexual health. The sessions are informal and interactive and will leave you empowered to have fun and fulfilling sex lives.

Join us on Zoom on the 4th Thursday of the month 6:30-8pm.

See the full programme.

Register for Passion Zone.

Email [email protected] or call us on 01582 349 373 if you have any questions.

HIV awareness and confidence training for professionals


Our free HIV awareness and confidence training is aimed at organisations in Luton and will give you the knowledge and skills to support people living with HIV and those most at risk of acquiring HIV.

The session will cover:

  • HIV prevalence in the UK and Luton.
  • Routes of transmission.
  • How to reduce risk through prevention strategies such as PrEP, PEP, U=U, condoms and lube.
  • Advances in HIV treatment.
  • The importance of treatment adherence.
  • How stigma and discrimination affect people living with HIV.
  • How the law applies to a person living with HIV.

The session will be delivered through Zoom and is fully interactive with polls, breakout rooms for groups discussions, interactive whiteboards and chat rooms to empower you to take part.

Email [email protected] or call us on 01582 349 373 to arrange a training session.

Free condoms and lube by post


You can order free condoms and lube if you live in Luton (postcodes LU1, LU2, LU3 or LU4) and are aged 16 or over.

Place your order here.

Identity (LGBTQ health wellbeing)


We offer confidential one-to-one support for LGBT people in Luton aged 13+ over the phone, e-mail and via zoom. You might want to explore:

  • Confusion about your sexuality or gender identity.
  • Coming out.
  • Relationships
  • Your mental health and wellbeing.
  • Bullying/hate crimes.
  • Acceptance.

If you need support or have any questions, email [email protected] or call us on 07741 324 934.

LGBTQ+ Group

Identity Online is our monthly online social space for LGBTQ+ people living aged 16+ in Luton. You'll get to meet other community members, share your experiences and explore new skills and interests.

Each month we'll focus on different topics from Pride and Black History Month to poetry and voguing.

Register for Identity Online

You can email [email protected] if you have any questions.

LGBT Awareness & Inclusion Training for professionals

These free sessions will support people working in Luton to have a greater understanding of the needs of LGBTQ+ people when accessing services.

The training session will be delivered through Zoom and is fully interactive with polls, breakout rooms for groups discussions, interactive whiteboards, and chat rooms to empower you to take part.

In the session we'll cover:

  • What is Identity and how do we support the LGBTQ+ community?
  • Terminology and the differences between sexualities and gender identities.
  • Coming out.
  • Minority stress.
  • Bullying and hate crimes.
  • Ensuring your service is LGBTQ+ inclusive.
  • Implementing sexual orientation and trans status monitoring.

Email us at [email protected] to arrange a training session for your staff, volunteers and sessional workers.