Terrence Higgins Trust is committed to protecting your privacy. This Privacy Notice sets out how we use and protect any personal data that you provide to us, or that we collect from you.
We are the 'data controller' for the purposes of the EU General Data Protection Regulation 2016/679 ('Data Protection Law'). This means that we are responsible for, and control the processing of, your personal information.
Further information about our privacy practices and policies.
How we use your information
If you provide details about how you’d like to give your time to get involved to help shape Terrence Higgins Trust’s services the information you provide will only be used for this purpose and will be held securely in line with our privacy policy.
We will not otherwise disclose personal information without your consent unless required by law, that is if we believe that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us.
We will not sell individual information.
Online information collection and processing
Third party links
Terrence Higgins Trust websites contain links to third party websites. These websites should have their own privacy policies and we do not accept any responsibility or liability for the content of their site or their policies.
How we use cookies
See cookies section of our privacy policy and cookies.
Security
We will take all reasonable steps to make sure that your data is treated securely and in agreement with our Privacy Policy.
As part of our information security management system the information you provide will be subject to measures and procedures to minimise the risk of unauthorised access or disclosure.
Everyone who has access to personal data is bound by a confidentiality agreement. Your personal information is accessed only by those who are authorised to access it while carrying out their duties.
Details relating to any transactions entered into on this website will be encrypted in transit to ensure their safety. The transmission of any information via the internet is not completely secure, however. Therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
How long do we keep your information?
We will endeavour to keep your information accurate and up to date and not keep it for longer than 6 months. Once you no longer need our services we have to keep records for a certain amount of time depending on the type of data that we hold. After this time we will securely destroy it according to our records retention and disposal procedures. Please contact us for further information on our retention periods.
Access to information
EU General Data Protection Regulation 2016/679 ('Data Protection Law') gives you the right to access the information that we hold about you. Should you wish to receive details on information that we hold about you please contact us via the address below with as much detail as possible. We have to respond within one month of receiving all the relevant information needed to deal with your request.
How to contact us
If you would like to know more about the information we collect about you and how we use it; make a request to access the information we hold about you; or make a complaint about the way we have handled your information please contact us at:
Data Controller
Terrence Higgins Trust
314-320 Gray’s Inn Road
London WC1X 8DP
Email: [email protected]
Phone: 0808 802 1221
Information Commissioner
If you are not happy with the way that we have handled your request or to find out more about your rights around the use of your personal information you can also contact the Information Commissioner:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Tel: 0303 123 1113
www.ico.gov.uk