There’s a severe shortage of affordable accommodation in the UK, and while this can vary from area to area it can still be difficult to secure decent and affordable accommodation. This shortage includes private rented accommodation and social housing.

Most local authorities will not consider your HIV status as significant in any application for social housing unless there are substantial, debilitating health issues associated with your condition.

Getting advice from us


You can either register for our online advice service or contact THT Direct by email or on 0808 802 1221. Our advisers can provide advice and direction on:

  • who is entitled to social housing
  • filing a social housing application
  • tenants' rights
  • homelessness
  • housing benefit
  • getting care in your home.

More information


Lots of organisations provide information around housing, including:

If you’re sleeping rough in England, call Streetlink on 0300 500 0914 who can help to get you off the streets and into local services.

If you're sleeping rough in Scotland, call Shelter Scotland's free housing advice helpline on 0808 800 4444.

In Wales you should call Shelter’s housing advice helpline on 0345 075 5005.